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Explore all FAQsThe Device Library isn't a compatibility list, so your MIDI device will work fine. The Device Library is a database of the default MIDI commands that manufacturers bake into their devices. Our database saves you time looking up commands in user manuals. Some devices work with MIDI, but don't have defaults set - so they can't be put in the Device Library.
You just need to factory reset. Hold FS1 while powering up the device. Hold for about 7 seconds until the LEDs go white.
Then you can release the switch and it will reset your device to complete the final part of the firmware update.
Our Discord server has a dedicated forum for suggesting, voting on, and discussing ideas for changes or features.
That last bit isn't really a question, but we're based in Australia. That means our working hours are offset, and our shipping times are a little longer than you might be used to.
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